FAQ

Questions and answers

The things people ask most often. If yours is not here, just ask.

Common questions

Urban call-outs average half an hour, honestly. If we are further, you hear that on the phone, not after.

Rarely. Most locks open to skill, and if drilling is unavoidable the replacement is included in the quoted price.

We show certification and ID at the door, and we verify your right to enter before opening anything, every time.

Usually a specific standard on external doors; we carry compliant stock on the van and fit it same visit.

Yes, at the workshop, including security keys with the paperwork done right.

Send us a message

Use the details below, or send a message and someone will come back to you. Tell us a little about what you need so the reply is useful.

  • Your phone number
  • Your email address
  • Your street address

What happens next

  • We read every message ourselves
  • You get a reply within one working day
  • If we are not the right fit, we will say so